Tuesday, 26 August 2014

Shoddy work of Sime Darby Property - part 3 of 3

Bismillahirahmanirahim,

We are so disappointed and angry with how Sime Darby are treating us now. Look at these time chronology:

1st complaint 25th July 2014 : Shoddy work of Sime Darby (part 1)

2nd update 11th August 2014 : Still shoddy fixing result (part 2)

3rd update 26th August 2014 : I posted this on FB. Such a service!



4th update 28th August 2014 : Obviously the wall is still not aligned. Helmi met up with those Sime Darby guys and they claimed the wall is fixed. Seriously you can forget about being nice to them because they said this to my husband --> "its up to the owner lah kalau hendak kami fix betul2 dinding ni". Hell yes we want you to fix it properly!!!


 I rest my case


Monday, 11 August 2014

Shoddy work of Sime Darby Property - part 2 of 3

Bismillahirahmanirahim,

So, we went to see the manager of the town ship...Not much of  discussion was held just some words of compensation from them due to this hassle..At least some courtesy there la kan.. We accepted the offer and about the senget wall, we were relieved that it was said "almost done" without major hacking...

Im glad  that they did not hack the whole wall as per proposed to us earlier :)

The skewed wall is on its way for fixing..lets wait for the final result!!!! and you know what, they also took the initiative to fix all the marked defects in the house even we did not lodge on those yet.. * dalam hati, boleh pun buat elok2*

Now that the wall issue is in its way, if you recall the points I shared about the pending defect checking, here are the updates so far...

1. To check for any water leakage : Not-so-water-ponding-test...Cover the water outlet drain in the toilets tightly by placing layers of tiles. Then turn on all toilet water taps (the  shower,sinks, and toilet bidet etc). Let it pool and check the water level from time to time. All completed bathroom flooring (with final finish in place) found within the residential units are advised to be ponded at least 24 hours on the
Do check for any water marks on any walls. ( NOT YET)

2. To check for any construction's residue in the aircond piping  : Im not sure how we are to do this, but a contractor once taught us to let the running water flow through the pipe and check if the water overflows back into the house. (NOT YET)

3.To check for any hollow in the tiled flooring (ground floor) : Knock gently on the floor and mark the hollow sound.

Result : We found few hollow tiles in the house.(mostly in the kitchen area)




4.Need to check any potential mosquitoes breeding area. The township has quite a number of dengue cases if its not a handful. Do watch out ya neighbors!

Result : On a high level, we did not see any........................yet

5.Crosschecks your house specs with the S&P signed.

Result : Hmmmm...Im not sure how to bring this up. Both brochure and S&P does not tally with the actual product. Toilets memang da 4 biji ja...macam mana la boleh salah ni...

The actual product and the S&P

The brochure

Hmm...That does not bother us much compared to the wall issue...now you know something about Sime Darby hah..even a simple brochure was not properly checked.....~hmmmm


Anyhow, there are A LOT of other defects too which we found :

1. Electrical issue : The electrical box at the gate for the auto gate : Boleh pula keluar air from the electrical box each time we turn on the outdoor water tap

2. Electrical issue : Theres only 1 switch in my utility room.1 switch for both lampu and kipas..like what???? During the day pun kena pasang lampu meh? Sime darby...sime darby...

3. Electrical issue : Improper installation of switches that causes that current sound each time we switch on the ceiling lights. Gila dangerous!!!

4. Electrical issue : The 3-pin socket in the 'senget-room' eventually became only a 2-pin socket..tersumbat!!!

5.Electrical issue : The gate light point is mulfunction..HOW THE HACK THE QA WAS CONDUCTED!!!

6. Wet kitchen faucet boleh go round and round like a carousel...silly sime darby!!

7. The courtyard sliding door were missing with some screws...bergegar pintu den!

8. Squeeking sound on the wooden floor ....serious shoddy workmanship!!

Im so tired to list all the defects we found...like seriously..tired and fed up and angry!!!

AND WE ARE SO DISAPPOINTED WITH SIME DARBY


The architect : AbRazArkitek
Website : http://www.abrazarkitek.com/aster-grove





Tuesday, 5 August 2014

Shoddy work of Sime Darby Property - Aster Grove Denai Alam - part 1 of 3

Bismillahirahmanirahim,

Now that we've collected our house keys..im here to share my findings & alerting all house owners out there when it comes to new house inspection. would not want others to fall for the same issue but not doing anything about it....hmmmm....I would have to Google for a word to express my serious disappointment with SD quality. I did not expect this from them. :'(

In short here's what happened to us....

Chronology :

11th June 2012 : S&P date

4th June 2014 : CF received . CF dated 12th May 2014

16th July 2014 : Letter from SD for key collection

23rd July 2014 : Keys handover date to owner.

24th July 2014 : Complaint Letter sent to the CRM officer, Ms Tushna

25th July 2014 : Written letter to SD about the major defect

2nd Aug 2014 : We went to check out the house and the defect area was already been tempered without our mutual date appointment and consent.

4th Aug 2014 : SD failed to contact us during any period from the lodged date to inform regarding the rectification and their plans. We called the so-called CRM officers/manager,Ms Tushna/Mr Praba but to our disappointment they were unable to give any fruitful information or even how the wall will be hacked pun they were not able to deliver....*sedihnya rumah I nak kena hack*

5th Aug 2014: SD called to set for an appointment tomorrow. *insyaallah ill update on the outcome from the meeting

Its totally an intolerable deviation defect, and its a pain in the eyes to have to look at it every single day.

*found on the australian buildings guide : wall deviation should not exceed 15mm.

Furthermore, the skewed wall that they are hacking down is embedded with the 2nd floor electrical box. How sure are they that the electrical wires will not go hay wire? How are they going to fix the deviation pun we all have no clue.


The so-obvious skewed wall


And so they handed in the CF to us..I wonder how was the QC been conducted. 


How can I not want to notice this? Each time I need to go to the 2nd floor, I have to walk pass here :( *sedih*

Let me share some of the other shoddy work of Sime Darby property 
..THE so-called winners of many awards...


The cracked skirting. Not much of an issue...



This is an easy fix but sampai hati they delivered the house to me like this :( 



Lots and lots and lots of hair line cracks..minor defects though, sap sap soi to fix but still...
sikit sikit banyak banyak jadi sakit.. :'(


This is the sloppy cement work under the toilet sink. And yes, apparently they did this to all the toilet sinks. On purpose agaknya to meet the timeline coz they know owners will complaint for fixing.
*tricks yang boleh diagak*



Oh no no, this is not my case. An owner of one of the luxury homes in Ara Damansara by Sime Darby lodged this report and won this case with more than half a million back in his pocket. Im sure the amount matter less to him, but look at that...oh my...no money can buy the disappointment and the time wasted.

You may read about the case here

*I've found both contact numbers / email of Mr Ho and his lawyer who handled his case.Perhaps if SD are not giving satisfactory solution about my case I shall resort for Mr Ho's advice.

Worst case, if depa refuse to bagi best solutions or buat taik..I resort lah to my uncle dato kamal with LAM A/A 72, or another relative,my SIL(sister in law)'s uncle and aunt,the BOD of Sime Darby dato azmi mohd ali and his wife hakim makhamah shah alam datin latifah tahar ke kan..minta tolong...*mode dissapointed habis*

Ok back to my unfortunate senget house, more inspection are yet to be done. Meaning more defects points to be sent to Sime Darby soon. Some of which that we can think of are as per below :

1. To check for any water leakage : Cover the water outlet drain in the toilets tightly. Then turn on all toilet water taps (the  shower,sinks, and toilet bidet etc). Let it pool and check the water level from time to time. Do check any water marks on any walls.

2. To check for any construction's residue in the aircond piping  : Im not sure how we are to do this, but a contractor once taught us to let the running water flow through the pipe and check if the water overflows back into the house.

3.To check for any hollow in the tiled flooring (ground floor) : Knock gently on the floor and mark for any hollow sound.

4.Need to check any potential mosquitoes breeding area. The township has quite a number of dengue cases if its not a handful. Do watch out ya neighbors!

5.Crosschecks your house specs with the S&P signed. The number of our water heater points does not match with whats written in the S&P.

6.Last but not least, if you have any suggestions on what can be done to the skewed wall, or perhaps any tips on our rights (as the purchaser),  I would be grateful if you could email me.Perhaps any arkitek or tuan peguam out there?

We never were/are in favor to hack our house(s), even our current house ini pun we did not hack the walls, sayang rumah and fear for the unexpected damage. ~haih~ ..geram

:'(